Human resources management (HRM) is now at the center of corporate decision-making for organizations in recent years. HRM is at the thick of things when it comes to strategy planning with the board, policy-making with line managers, and promoting value adding initiatives and programs to contribute to organizational efficiency.
The Future is Now: Trends in Human Resources
Complaints: What Do Customers Around The World Want?
Every customer is unique just as every person is a singular entity. This means we all want different things when we complain. We even want different things at different times of the day, depending on whether we are hungry, tired, or rushed.