Management Strategies - Consultant Janelle Barlow PhD

"The professionalism of Management Strategies is what really stands out. Part of that is their integrity and honesty—core values for Shell."

- Dennis Javier
Shell Philippines

Janelle Barlow, PhD

President of US-based Branded Customer Service, and co-author of the recently released book by the same name, Branded Customer Service, The New Competitive Edge. Janelle is also Regional Consultant for Management Strategies Asia and President of TMI US. She has been coming to Asia since 1985 and has helped Elcee develop business in Asia. Uniquely skilled at working with multicultural audiences, Janelle consults and trains on many subjects, including inside-out branding, managing for change, strategic planning for results, service quality, and performing under pressure across Europe, North America and Asia.

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Management Stategies